1. Campminder Homepage: Information At-A-Glance
1.1 Creating New Users (9:01) Learn how to create new users in you Campminder system.
1.2 Working With Bulletins (6:14) Set reminders, or send and receive interoffice communication with Campminder's Bulletin Board System.
1.3 Homepage Widgets (3:51) Find information at a glance in Campminder's widgets.
1.4 Navigational Icons (3:30) Utilize the short cut icons in the upper right of your homepage.
1.5 Getting Help From Campminder's Customer Support Team (6:24) Learn how to get help when you need it- by phone, through tickets, or self service videos and articles.
2. Camper Setup 1: Laying the Foundation
2.1 Camper Divisions (3:55)) Define your camper divisions - categories of campers based on gender and grade.
2.2 Lead Sources (3:30) Set up the different ways parents may have heard about your camp.
2.3 Mailing Settings (4:12) Select the default way you'll address parents on mailing labels and emails.
2.4 Module Settings (4:52) Configure the basics of your Campminder system - grades, ages, and other system defaults.
2.5 Notes Categories (3:05) Create categories to stores you notes, allowing for easier notes reporting in the future.
2.6 Tags (3:15) Learn how to make unique characteristic tags to add to person records.
2.7 Creating Custom Grade Labels (2:35) Need custom defined grades at your camp for an international grade system? Learn how to create them here.
3. Lead Management: Working with Prospective Families
3.1 The Online Inquiry Form (16:29) Configure Campminder's online Inquiry Form, your "Request Information" Form for prospective parents.
3.2 Creating A New Lead Manually (3:24) Learn how to add new leads into your Campminder system manually.
3.3 Lead Management Browse List (5:41) Work with both your manually entered leads and those that camp in through the Inquiry Form.
3.4 Camper Record: Contact and Contact Info Cards (5:27) Learn to navigate the camper record to find the important information you need.
3.5 Household Information (3:41) Explore the concept of Households within a record to easily find information about camper parents and families.
3.6 Lower Notes, Bulletins and Photo Tabs (4:02) Notes, Photos, and Bulletins - see how you can examine these on an individual camper record.
3.7 Utilizing Advanced Search (2:37) Being able to find people in your system quickly is critical- learn how to use Campminder's Advanced Search to it's fullest.
3.8 Tile System (6:46) Campminder's innovative Tile system helps you recognize a person's relationship at a glance.
3.9 Deleting Records (3:23) Learn how to delete records from your database in Version 3.
3.10 Merging Duplicate Records (5:10) Use the new Merge Tool to combine duplicate records in Version 3.
4. Season Settings: Defining your Session Structure
4.1 Non-seasonal Definitions (8:49) Define your Campminder Season Structure - your Session Groups, Sessions, and Programs.
4.2 Season Settings (6:57) Configure basic settings for your Session Groups - enabling capacities, waitlists, and automated enrollments.
4.3 Session and Program Activation (7:26) Learn how to connect your non-seasonal definitions to your current season.
4.4 Day Camp Features (5:18) Additional season set up information specifically for Day Camps
5. Financial Admin: Configuring Basic Financials
5.1 Financial Categories (5:09) Define your Financial Categories, and learn how they can help your financial reporting.
5.2 Debit Line Items (8:04) Learn how to create both seasonal and non-seasonal line items - your "receipt" transactions for fees.
5.3 Additional Options (8:31) Set up your Additional Options- additional parent selections for field trips, merchandise, and premium activities at camp.
5.4 Credit Line Items (9:29) Learn how to create both seasonal and non-seasonal line items - your "receipt" transactions for discounts and scholarships.
5.5 Sibling Discounts (5:21) Set up financial incentives for your parents registering more than one camper.
5.6 MultiSession Discounts (2:27) Create discounts based on the number of sessions a camper signs up for.
5.7 Promotional Code Discounts (3:20) Have your parents supply a coupon code on their camper application to earn a percentage or dollar amount off their registration.
5.8 Pay In Full Discount (1:53) Give your parents an incentive to pay in full at the time of application.
6. Financial Admin: Advanced Financial Features
6.1 Billing Preferences (12:01) Customize the choices you offer parents for paying thier tuition balance after deposit.
6.2 Billing Groups and Deposit Rules (4:35) Categorize your families for billing, and customize settings for deposits.
6.3 Pricing Packages (2:42) Let your parents select multiple sessions in a package rather than individually, earning a discount on thier total number selected.
6.4 Pricing Identifiers (2:41) Set up unique price changing identifiers for parents to select when filling out thier camper's application.
6.5 Pricing Table (12:18) The culmination of your Campminder financial set up - learn how to hook up your line items to sessions.
6.6 Pricing Table: Day Camp Supplement (1:56) A look at the unique ways day camps can use the pricing table.
6.7 Financial Admin Settings (12:34) Make important selections about how parents are billed and how your invoices will be displayed.
7. Camper Application: Customizing Your Registration Form Part I
7.1 Camper Application General Settings (8:15) Set up notifications, parent instructions, and analytics integrations
7.2 Login Page and Camper Information (4:07) What basic information do you want to gather about your campers?
7.3 Session Selection Settings (6:27) Customize parent options for session selections- allowing overlap, session count restrictions, and other information shown.
7.4 Parent Information and Additional Options (7:02) What biographical information do you need from your parents? How should your Additional Options page be configured?
7.5 Additional Camper Information (3:10) Do you need to ask for bunk requests? What about getting a picture of the camper?
7. Camper Application: Customizing Your Registration Form Part II
7.6 Custom Question Overview (6:08) Learn about the different types of custom questions Campminder's Camper Application offers.
7.7 Custom Field Set Up (8:38) See how to add custom fields to the Camper Application to gather the specific information you need.
7.8 Billing Information (4:49) How will parents pay?> What types of payment methods do you offer?
7.9 Terms and Conditions (1:38) Critically important - what do parents need to agree to and sign? Set up your refund, cancellation, and liability waivers here.
7.10 Confirmations and Social Networking (10:21) Confirm your parents registration and allow them to share it on social media.
7.11 Program Protector (7:07) Learn about Campminder's Program Protector, an easy way for parents to protect their camp purchase.
8. Electronic Payment Processing: Enabling Credit Cards and eChecks
8.1 Credit Card Settings (7:14) Make the final connections to start processing credit cards through Campminder.
8.2 eCheck Settings (5:15) Configure your Campminder system to accept eCheck payments.
8.3 Automated Electronic Payment Processing Fee (3:50) Enable an automated electronic payment convenience fee to help recoup your processing costs.
9. Enrollment to Camper Management: From Applicant to Camper
9.1 Enrolling a Camper (9:46) Learn how to enroll a camper after their application has been completed.
9.2 Working with Family Financials (10:39) Add financial line items, payments, and refunds to a family's financial tab.
10. CampInTouch: Your Parents' Portal to Camp
10.1 CIT Settings- Basic/Year Round (11:14) Get your CampInTouch website ready for parent visits year round.
10.2 CIT Settings - Summer Services (8:48) Configure CampInTouch features specific to your summer.
10.3 CIT From The Parent Point of View (8:56) Review your submitted forms and mark them as complete.
10.4 Camper Clothing Labels (3:50) Find out how to offer parents an easy opportunity to purchase labels for their camper's personal possessions.
11. Forms: Collecting Additional Information Part I
11.1 System Forms (9:58) Learn about the basic forms that come with your Campminder system.
11.2 Supplemental Medical Forms (3:04) Use these supplemental paper forms to gather additional medical data about your campers.
11.3 Creating Documents and Paper Forms (9:22) Create custom paper forms - an easy way to add PDFs to your forms page.
11.4 Creating Permission Forms (2:46) Utilize web forms to allow parents to accept or decline your waivers and authorizations.
11.5 Constraining Forms (1:26) Set constraints on your forms, showing them only to specific parents based on session, program, grade, gender, and much more.
11. Forms: Collecting Additional Information Part II
11.6 Enabling and Disabling Forms, Getting Notifications, and Setting Parameters (6:27) Configure basic settings for your forms.
11.7 Faxback Settings (5:17) Use the Faxback system to gives parents an easy way to return their paper forms.
11.8 Lower Forms Tab / Parent View (3:03) View what parents see when they log in to CampInTouch to complete forms.
11.9 Forms Received/Mailed (6:25) Review your submitted forms and mark them as complete.
11.10 Batch Form Printing (4:01) Download PDF copies of your submitted forms.
12. Custom Forms and Fields: Gathering and Storing Additional Information
12.1 Custom Web Forms: Getting Started (4:08) Learn how to create a custom web form.
12.2 Custom Web Forms: Add & Edit Content (4:53) Learn how to add and edit content in your web form.
12.3 Custom Web Forms: Exploring Options & Conditions (10:52) Explore the many options in the form creator, as well as setting and using conditions.
12.4 Custom Web Forms: Tips & Publishing (2:50) Helpful tips for creating web forms and how to post them in CampInTouch.
12.5 Adding Custom Fields to the Lower Custom Tab (5:33) Add your custom fields to the lower tab of a person record so you can easily view your data.
12.6 Creating Custom Fields from within the Record (4:29) Use custom fields to track internal data that should not be shared with your parents.
13. Financial Batch Operations: Sending Invoices and Collecting Payments
13.1 Sending Invoices in Batch (14:27) Send invoices and statements to multiple families at once.
13.2 Batch Payments and Refunds (9:11) Process credit card and check transactions for more than one family at the same time.
13.3 Deposit Slips (4:55) Make sure that what you're taking to the bank equals what you've input in Campminder, and vice versa.
13.4 Batch Transactions (4:24) Add credits or debits to multiple campers at one time.
14. Financial Reporting: Analyzing Fiscal Data
14.1 Audit Report (5:49) See the big picture with this family based report.
14.2 Inquiry Report (5:03) Find families that match your financial criteria - who owes you, who hasn't made a payment recently, etc.
14.3 Balance/Credit Forward Report (4:08) Find any families who carried a positive or negative balance between seasons.
14.4 Campers Without Tuition Charge Report (1:56) Ensure that all of your campers have a tuition charge on their record.
14.5 Credit Card List (3:28) Report on all of the credits cards stored on family records within Campminder.
14.6 Reconciliation Report (3:45) Find a list of all electronic payments run through Campminder.
14.7 Transactions Report (11:16) A detailed report showing you every transaction in your Campminder system.
14.8 Transactions Summary Report (3:59) Another big picture - see the totals for your line items and categories.
15. Reporting: Generating System and User Reports
15.1 User Reports: Selection Criteria (10:34) Select who should be included on your User Report.
15.2 User Reports: Fields/Sort (2:25) Decide what data fields you'd like to see on your User Report.
15.3 User Reports: Options/Finish (1:42) Customize your User Report with a title and line numbers, as well as utilizing additional tools.
15.4 User Reports: Report Output, Exporting, and Saving (3:53) Learn how to run and save your User Report.
15.5 User Reports: Utilizing In Line Editing (2:57) Take advantage of Campminder's Field Changer feature, allowing you to edit the same field for multiple campers at once.
15.6 User Reports: Creating Advanced Reports (8:18) Check out some additional ways you can utilize the Field Dictionary.
15.7 Notes Report (3:07) Report on notes you've written in records, sorted by category, session, etc.
15.8 Enrollment Report (5:17) Find out how many campers you have signed up in each session or program, categorized by gender or grade.
15.9 Enrollment Comparison Report (3:50) See a year over year comparison of your enrollments, as of today's date.
15.10 Additional Options Report(4:05) Easily report to find out who signed up for your Additional Options.
15.11 Summer Birthdays Report (1:21) Find out who has an upcoming birthday so you can plan a bunk party or include them in announcements.
15.12 Missing Photos Report (1:28) Search your Campminder database to find out who does not have a photo on file.
15.13 Cross Partition Reporting with the Person Reporter(6:45) Create User Reports that include multiple partitions- Staff, Campers, Parents, Donors, and Contacts on one report!
16. Communication: Creating Emails, Documents, and Labels
16.1 Sending Parent Emails (9:39) Learn how to communicate with your parents through Campminder's mass email system.
16.2 Email Campaigns (1:21) See who your email campaigns were sent to, and how many times your recipients read your communication.
16.3 Generating Labels(7:10) Create address labels, name tags, luggage tags, and so much more using Campminder's label maker.
16.4 Camper Documents (5:13) Make special formatted PDF documents with your camper data included through merge fields.
16.5 Communicating From A Camper Record (4:20) Send individual emails or create documents for one family or camper at a time.
16.6 Advanced Content Editor Features (8:44) Inserting Images, Hyperlinks, and Merge fields into your emails, labels, and documents
16.7 Cross Partition Communication with the Person Communicator(8:27) Send communications to multiple partitions at once- Staff, Campers, Parents, Donors, and Contacts on one email!
17. Staff Application: Finding the Right People Part I
17.1 Staff Application Definitions (7:01) Define positions, activities, skills, and qualifications to ask for on your Staff Application.
17.2 General Settings (6:41) Configure the basic settings on your Staff Application.
17.3 General Information and Positons (3:25) Decide what basic information to gather - age, gender, social media fields, and position quantity.
17.4 Education and Employment History (3:29) Gather background data on your applicant's education and employment history.
17. Staff Application: Finding the Right People Part II
17.5 Staff Application Custom Questions Overview (5:59) A general overview of how to create custom questions on your Staff Application.
17.6 Staff Application Custom Field Setup (7:12) A walkthrough of the custom field creation process for your Staff Application.
17.7 Qualifications, Availability, and Additional Questions (3:50) Decide which qualifications matter for your camp, and how many you'd like to require.
17.8 Gathering Reference Information (7:42) Learn about Campminder's Automated Reference System.
17.9 Terms and Conditions and Confirmations (3:12) Configure your Terms and Conditions, and write your Confirmation Emails.
18. Recruitment to Staff Management: From Applicant to Employee Part I
18.1 Staff Recruitment Page (7:11) Browse through your Staff Applicants, applying filters to find just those who meet your needs.
18.2 Staff Recruitment Record - Upper Cards (9:39) Learn about the Contact and Person Info Cards and how they display your applicant data.
18.3 Staff Recruitment Record- Lower Tabs (8:48) Navigate through the lower tabs on a Staff Recruitment record.
18.4 Setting Up Background Checks (6:40) Configure Campminder's Background Check system for your specific needs.
18.5 Running Background Checks (3:32) Run Background Checks and see the results for your hired staff members.
18. Recruitment to Staff Management: From Applicant to Employee Part II
18.6 Staff Management Page and Hired Record (9:39) Learn about the new fields available once you hire an applicant.
18.7 Adding History To A Record (3:04) Add historical information about previous years to your Staff Management records.
18.8 ClientLink and Staff Transfer (3:20) Move staff records from third party hiring services, or to another camp.
19. Staff Contracts and Financials: Getting Into the Details
19.1 Staff Financial Tab - Salary and Transactions (6:27) Work with your staff financials - adding salary information and recording transactions.
19.2 Staff Financial Reports (4:17) Report on salary information, transactions, and payroll information.
19.3 Staff Contracts: Configuration (7:08) Configure your Staff Contract Template and Automated Email.
19.4 Staff Contracts: Publishing Contracts and CIT Interface(6:52) Learn how to publish your individual staff contracts, as well as previewing the CampInTouch interface.
19.5 Staff Contracts: Forms Admin and Reporting Filters (2:53) Set parameters for your Staff Contract and learn about useful reporting fields.
20. Staff Forms, Communication and Reports: Everything Else
20.1 Staff Reporting (5:38) Learn about unique staff reports, as well as how to create Staff User Reports.
20.2 Staff Communication (6:30) Create Emails, Documents, and Labels for your staff.
20.3 Staff Forms (8:03) Work with supplemental Staff Forms to gather additional information about your staff.
Additional Features
Program Protector (7:07) Learn about Campminder's Program Protector, an easy way for parents to protect their camp purchase.
Camper Clothing Labels (3:50) Find out how to offer parents an easy opportunity to purchase labels for their camper's personal possessions.
Accounts
Account System and Cash Register (9:27) Learn how to use the new interactive cash register.
Discretionary Account Reports (12:14) Understand the ins and outs of Campminder's Discretionary Account Reporting.
Justifying Accounts (6:06) Learn how to credit leftover camp store funds back to parent financials.
CIT Form Settings
Online Health History Form Settings (9:10) Setup your online camper and staff health history forms.
Bunk Request Form Settings (7:12) Choose what types of bunk request you'll take from parents through CampInTouch.
Authorized Grown Up Form Settings (4:43) Customize your Authorized Grown Ups form to get exactly the data you need to ensure your release your campers to the correct adults.
Day Camp Attendance and Transportation
Creating Transportation Exceptions (3:43) Learn how to create exceptions so you can better anticipate unique transportation situations.
Transportation Reports/Attendance Sheets (9:35) Print lists of campers using your different transporation options - bus, car, and extended care. These rosters also function as attendance sheets.
Group Attendance Sheets (2:35) Print sheets that help you keep track of attendance in your groups throughout the day.
Setting Up Your Attendance System (3:00) Set up the basics of your attendance- a must have before you start recording absences.
Recording Attendance (5:21) Understand how to take daily attendance at your day camp.
Reporting On Attendance (3:37) See how was present or absent, and who is expected to check out this afternoon.
Running The Daily Passenger Update (4:47) Find out how to report on exceptions and distribute these transportation updates to your bus counselors.
Running The Future Exceptions Report (2:46) Learn how to report on future exceptions that occure later in your session.
Recording Camper Exceptions In Batch Become familiar with entering exceptions for multiple campers at once. (3:15)
Residential Travel
Introduction (3:22) This will provide a brief overview of our new transportation system and highlight the important terms.
Travel Configuration: Definitions (4:38) Learn how to define your travel terms including Travel Groups, Stations, Vehicles, and Baggage Carriers.
Travel Configuration: Adding Travel Dates (5:54) Setup your travel season by adding dates that correspond to your session start and end dates, then activate your travel groups for these days.
The Online Transportation Form (2:58) Preview the intuitive CampInTouch form and learn how to use the settings page.
The Camper Tab (1:43) Explore the travel tab in the camper record and learn how to make assignments.
Travel Coordination: Bus Assignments (3:32) Assign campers to vehicles for your organized buses.
Travel Coordination: Individual Station Assignments (1:47) Match each individual traveler with their appropriate Shuttle Station.
Travel Coordination: Shuttle Assignments (3:44) Shuttles are vehicles that take campers to and from the airport.
Automated Travel Financial Line Items (9:21) Learn how to associate Financial Line Items with Transportation choices, automating your travel charges.
CampInTouch
Publishing Photos Using Campminder Desktop Learn how to use Campminder Desktop to publish photos to CampInTouch for your parents to view and purchase.
Printing Parent Emails (2:26) Learn how to use our summer email printer to print batches of parent emails.
Outstanding eLetters (1:30) Make sure your campers are writing back to their parents by reprinting the requested eLetters.
Uploading Videos (4:57) Learn how to upload videos for parents to watch on CampInTouch.
News System (8:39) Create and publish articles to keep parents up to date with what is going on at camp.
Setting up your Phone Reservation System (9:54) Set up the basics of your Phone Reservation System.
Phone Reservation Reporting and Administration (3:56) Report on and internally edit your Phone Reservations.
Medical Health Center
Online Health History Form Settings (9:10) Setup your online camper and staff health history forms.
Health Center Intro (1:26) Explore our state-of-the-art medical system and learn about the various components.
Recording A Treatment (4:31) Learn how to record treaments in the Health Center.
Recording a Log (3:17) Learn how to record a Log in the Health Center.
Adding Medical Definitions (2:54) Set up custom definitions to use in the Health Center.
Log and Treatment Reporting (2:49) Explore how to report on previously recorded Logs and Treatments.
Medical Reporting
Medical Reporting Overview (3:52) Discover the reporting capabilities of Campminder's Medical System.
Medical Log and Index Report (5:39) Run reports to see who needs what medications and when.
Medication Inventory Labels (4:54) Need to label your existing medication inventory? We have you covered.
Allergies Reports (2:40) Find out who has what allergies at camp, separating anaphalactic reactions if you wish.
Immunization Reports (3:30) Have your campers been immunized? Find out what immunizations they've had, and when they were given.
Medical Reporter (7:12) Campminder's Medical Reporter is similar to our User Reports, but allows you to report on medical fields.
Medical Documents (4:47) Learn how to create Adobe PDF documents using your medical data in Campminder.
Summer Specific Help
Pre-Summer Special Reports (6:28) A quick video about a few reports you should run before your first session starts.
Bunk Reports (13:37) Learn about the 8 different bunk reports Campminder offers, helping you keep track of which campers are housed in which cabins.
Working With Staff During The Summer (12:25) Learn about assigning staff positions, employment dates, housing, and financials - plus reporting on all of these as well.
Fundraising
Fundraising: Configuration (6:05) Set up your Campminder Fundraising system with custom Appeals, Funds, and Campaigns.
Fundraising: Recording Gifts and Pledges (5:10) Add gifts and pledges from donors to their individual record.
Fundraising: Running Reports (4:57) Create reports to find information about your donors, donations, and transactions.
Fundraising: Creating Memberships (4:04) Learn about the unique characteristics of a Membership type gift.
Fundraising: Importing Previously Processed Donation Transactions (7:50) A step by step guide to importing previously processed donation transactions into your Campminder Fundraising System.
Fundraising: Enabling Online Donations (11:28) Step up your fundraising by offering an easy online donor form on both your website and CampInTouch.
Fundraising: Donor Recognition (12:02) Enable automated recognition emails when a donation between specifc amounts is given on the online form, and create donation reciepts for taxes.
Emergency Help
Voiding A Transaction In NMI (3:01) If you made a mistake when recording a credit card transaction, learn how to cancel that transaction before it settles.
Unlocking a Campminder User (1:49) Learn what steps to take when a Campminder User accidentally locks their account.
Faxback Configuration and Troubleshooting (2:27) Ensure proper configuration of your Faxback system and Forms for optimal fax processing.
Campminder Desktop Troubleshooting (2:14) Tips and Tricks to get the most out of Campminder Desktop on your internet connection.
Unlocking A Parent (1:46) Learn how to unlock a parent if they mistakenly supply an incorrect password multiple times.
Opening and Closing Seasons
Opening A New Season (9:07) Learn how to open your next season in your Campminder system - configure season settings, financials, forms, and your camper app!
Closing A Season- Preparation (4:07) Begin the process of closing your season here - find out what needs to be done before starting the process.
Closing A Season - Prerequisites (5:56) Configure required selections for your season closing process - max grades, cut off dates, and balance forwarding.
Closing A Season - Camper Records (7:59) Learn how to work with your Camper records while closing your current season.
Closing A Season - Staff Records And Scheduling (7:19) Decide how to process your Staff records and Scheduling Electives while closing your season.
Introduction to the UPR Part I
Welcome to the UPR - Get to Know the Tile System (6:46) Learn how each person in your Campminder system is labeled with descriptive and easily interpreted tiles, and get familiar with what each one of these tiles represents.
Utilizing the Advanced Search (2:37) The upper right corner search box has evolved with many new features! This video will walk you through each one, and how you can get the most out of them. Learn to search by our new Tiles as well!
Contact Cards - A New Way to Look at Person Data (5:27) We've reorganized and streamlined the data presented to you in a person's record. Learn where to look for previously existing fields, and how to take full advantage of some new ones.
Household Information - Tracking Family Connections Over Generations (3:41) LThis video will walk you through our new way to examine family data. We've replaced the antiquated Family Tab with the concept of households - watch this to make sure you grasp all of the new concepts and features.
Tag, You're It! (3:15) Campminder's Tag system allows you to customize these labels for your needs. Think of this as as the next evolutionary step in Campminder's folder system - with the ability to associate multiple tags on a single individual!
Introduction to the UPR Part II
New Leads, New Processes (3:24) Creating new camper leads is easier than ever. Learn about the new process, and the new information you can gather. You'll be converting leads to campers in no time!
Cross Partition Reporting with the Person Reporter(6:45) Create User Reports that include multiple partitions- Staff, Campers, Parents, Donors, and Contacts on one report!
Cross Partition Communication with the Person Communicator (8:27) Send communications to multiple partitions at once- Staff, Campers, Parents, Donors, and Contacts on one email!
Merging Duplicate Records (5:10) Use the new Merge Tool to combine duplicate records in Version 3.
Working With Guest Information (2:56) See how to view information about Guest Accounts in your Version 3 system.